Since the topic of Internet safety has come up again in the news recently regarding online classifieds, I’d like to share some facts about eBay Classifieds’ safe and family-friendly nature. Last year, eBay surveyed Americans to uncover some key factors that users consider before visiting an online classifieds site, including:
75% of Americans admit they would prefer to buy or sell items from a Web site that does not host erotic ads or adult services
53% of consumers would prefer a family member to use a site without such listings
74% of Americans are more likely to use a classifieds site if it has a customer service team monitoring and removing fraudulent and offensive ads
As a reminder, eBay Classifieds addresses the concerns of consumers by providing site safeguards and tips to ensure that consumers have a safe and successful experience, including:
Community-based measures: eBay Classifieds Community Watch program encourages users to patrol the site and flag unsuitable content.
Technology-based measures: Sophisticated filters and processes are used to eliminate unsafe and inappropriate listings. The posting of ads is delayed in certain categories more susceptible to fraud or spam.
Site-based measures: Certain categories that appear on other online classifieds sites are completely banned from the site, such as personal ads, erotic services and casual encounters.
Customer Service team: eBay Classifieds has an around the clock team dedicated to investigating reported ads and promptly handles complaints.
In addition, eBay Classifieds recommend the following safety tips when using online classifieds:
Think Local: Making local connections helps reduce fraud. When buying or selling, always meet in person to see the product and exchange funds. Never send or wire money to sellers or buyers.
Use the Buddy System: Whether you’re selling or buying, bring a friend along with you to check out the item you are considering purchasing or selling. In addition to being a safety precaution, you’ll also have someone there to provide a second opinion on your potential purchase.
Listen to Your Mother: You may not have wanted to take her advice when you were young, but your mother really did mean it when she said, “If something seems too good to be true, it probably is.” Like anything else, use your common sense when purchasing an item. If something about an online listing or user raises a red flag for you, trust your gut.
Now that you know the eBay Classifieds Team has your back when it comes to safety, go ahead and finish those spring cleaning projects, like the attic, basement and garage. Let eBay Classifieds help you turn that clutter into cash! It’s fast and so easy to use.
Have an iPhone or iPod? Yep, there is even an eBay Classifieds app !